TICKET MANAGEMENT

SiteRight serves as a cost-effective and configurable software solution for One Call Locate Ticket Management. It caters to the needs of various sectors, including municipalities, utilities, water and sewer, cable, telecommunications, fiber optics, as well as gas and oil pipelines. This software is also valuable for private underground utility locating services that oversee 811 dig and excavation inquiries. By utilizing SiteRight, you can simplify the process of handling utility requests, enhance efficiency, mitigate potential risks, and proactively prevent damages.

ABOUT TICKET MANAGEMENT

Streamline Utility Management with SiteRight

Let SiteRight prioritize and categorize your ticket management requests. With due date and time tracking, priority management, and automated workflows, your on-time performance and compliance documentation are covered.

Comprehensively Document Your TICKETS

Digitally Document your Tickets from Any Mobile Device

 Collect photos, videos, digital map sketches, map notes, and attach additional compliance documentation to every ticket. Sketch on photos, maps, and add notes that contain GIS coordinates with data/time for enhance multi-media documentation.

Improve Your Compliance and Documentation Through Digital Access

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SEAMLESS TICKET MANAGEMENT

Say goodbye to paper forms and scattered records. SiteRight 811 Ticket Management System provides a centralized platform to create, manage, and track excavation tickets efficiently. Instantly generate dig permits and notifications for all stakeholders.

REAL-TIME COMMUNICATION

Enhance collaboration among contractors, utility companies, and excavators. Our system facilitates real-time communication, reducing the risk of accidents and ensuring everyone is on the same page.

ACCURATE LOCATING AND MAPPING

Utilize advanced mapping tools to pinpoint underground utilities accurately. This reduces the risk of damage and improves safety during excavation projects.

COMPLIANCE TRACKING

Stay on top of regulatory requirements effortlessly. SiteRight 811 Ticket Management System automatically tracks compliance documentation, making audits a breeze.

ENHANCED REPORTING

Generate detailed reports on excavation activities, damage incidents, and compliance statistics. Gain valuable insights into your operations to make

USER-FRIENDLY INTERFACE

Our intuitive interface is easy to navigate, ensuring minimal training and maximum adoption across your organization.

CUSTOMIZATION

Tailor the system to fit your unique needs. Configure workflows, notification preferences, and access controls to match your business requirements.

SCALABILITY

Whether you're a small contractor or a large utility company, our system scales with your needs, ensuring you're always ready for growth.

MOBILE OPTIMIZATION

Routing, photos, videos, GPS coordinates are easily accessible on any Android or IOS device.

Start your 30 Day Free Trial Today

Sign up today and gain access to the full application. For 30 days, you can digitize and track your entire workflow. After 30 days, it is up to you to decide if the application is right for your business. If you decide to purchase a license, any data you collected during your free trial will become accessible to you.